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Company:

Pearson Learning

Product:

BASC-2 Assist Plus

Category:

Education

Problems:

Application stores its local database in All Users \ Application Data, but this folder is read-only to limited accounts by default.

In addition, the BASC-2 Launcher writes to a log file in its installation folder, also read-only to limited accounts. Even after permitting write access to the database, the "splash" screen will stay displayed long after the application is closed.

Workarounds:

As an Administrator:

1) Install the latest Java Virtual Machine before installing BASC-2.

2) Install the application normally, cancelling the Java 1.4 installer that follows. BASC-2 runs correctly with Java 1.6.0_05 as of this writing.

3) Launch the application and perform a manual update. This should update the software from 1.0 to 1.4 or later.

4) Grant Modify access for the following folders to the BUILTIN\Users group:

%programfiles%\AGS\Logs (usually C:\Program Files\AGS\Logs)
%allusersprofile%\Application Data\AGS (usually C:\Documents and Settings\All Users\Application Data\AGS)

Test the application with a limited account. BASC-2 Assist should now run correctly for limited users.

References:

Hands-on testing

Submitted:

5/14/2008

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