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Company:

Cisco Systems

Product:

Cisco Configuration Professional 2.1 and earlier

Category:

Network Support

Problems:

When launched as a non-administrator, application will hang on startup. Attempting to close the application and log off from Windows will result in a report that IEC2.exe is not responding.

IEC2.exe tries to write log files to the installation folder. No intelligent error returns.

According to a Cisco Systems support representative:

> From: [censored to protect the innocent]
> Sent: Thursday, April 22, 2010 11:17 PM
> To: Gordon Fecyk
> Subject: [censored] Reporting a bug
>
> After discussing with the DEs, it is my understanding that the behavior
> you are seeing is by design. essentially CCP is a tool catered for
> network admins and it is expected the user will have admin privileges
> on the machine where they install and use the software. Also, Admin
> privileges are needed to write to the log file and without the
> privileges log cannot be generated.
>
> Furthermore, the BU has no current plans to change this behavior.

Workarounds:

As a local administrator, grant Modify access to the installation folder for the BUILTIN\Users local group. Example command line:

cacls "%programfiles%\Cisco Systems\CiscoCP" /e /t /g Users:c

The application will then launch correctly for non-administrators.

WARNING: This will expose your installation to abuse by non-administrators.

References:

Hands-on testing

Submitted:

4/23/2010

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