Company:

Citrix Online, LLC

Product:

GotoMeeting 2.0

Category:

Conferencing

Problems:

Java application that requires Win32 executable "launcher / installer" application to install and run - does not automatically install as a limited user

An Administrator can install the GotoMeeting client, but a limited user may not be able to execute the Launcher application to connect to a meeting

Workarounds:

As an Administrator:

1) Install the latest Java Virtual Machine before installing GotoMeeting
2) Launch the "g2m_download.exe" application from the GotoMeeting web site to install GotoMeeting 2.0
3) Copy g2m_download.exe to the following location:

%programfiles%\Citrix\GotoMeeting (Usually C:\Program Files\Citrix\GotoMeeting)

4) Create a shortcut to g2m_download.exe in the All Users Start Menu

A limited user may now join a meeting by launching the g2m_download shortcut, and typing in the meeting ID.

References:

https://www.gotomeeting.com/en_US/pre/corp/faq.tmpl

Submitted:

9/22/2005

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